Administrative Assistant

About Insight Education

Insight’s mission is to provide professional guidance and support to students and families as they navigate their way through high school and prepare for college. At the heart of our mission is enhancing and distilling each student’s true potential inside and outside the classroom. Our focus is on delivering an individualized service tailored to the unique educational needs of each student and family.

What You Will Be Doing

RECEPTION/SALES

• Promptly and professionally respond to all inquiries, providing relevant information through phone, email, and in-person correspondence
• Describe Insight’s services accurately and confidently to new and returning clients, providing clarification and directing them toward the appropriate team members when applicable
• Welcome and direct clients for in-person appointments
• Data entry: Enter client data into our CRM database
• Collect and distribute all in-coming paper mail to relevant parties
• Maintain a clean and welcoming front office space

COORDINATOR

• Manage complex scheduling requests for counseling and education departments; call/cancel/confirm testing appointments, consultations, tutoring sessions, following up with clients as needed
• Ensure that all internal calendars are up to date (testing calendar, counselor calendars)
• Assist in the planning and execution of in-person events at our center (seminars, holiday parties, test prep classes)
• Provide support for internal and external meetings; preparing agendas and taking meeting minutes

ADMINISTRATIVE SUPPORT

• Use established procedures to upload sensitive documents to Insight’s online file sharing content management service and email documents to respective clients with accuracy
• Prepare student folders for daily counseling meetings
• Keep all physical and digital paperwork organized
• Assist in printing and assembling test prep class materials (tests, class binders, handouts)
• Prepare diagnostic testing materials for weekly appointments
• Grade student diagnostic exams using internal software and email results to students
• Maintain office supplies by checking inventory and sharing supply list with management

Who You Are

•  Bachelor’s Degree required. This is an in-person role for our Cupertino location
•  Must have excellent interpersonal skills and attention to detail
•  Ability to work independently and in a team environment
•  Great written and verbal communication skills
•  Ability to handle multiple requests in a fast-paced work environment
•  Ability to prioritize, problem-solve, and organize

Equal Opportunity Employer

We are committed to Equal Opportunity, and to consider applications of all ages, races, sexual orientations, national origins, ethnicities, and religions.